South Tyneside Homes manages estates and council housing stock on behalf of South Tyneside Council. To do this effectively, we have agreed values and objectives with our partners and customers.
Our vision
Delivering excellent services in neighbourhoods through empowered and motivated staff
Mission statement
Dedicated to Great Homes, Great Places, Great Services, Great Company
Strategic objectives
- Providing quality homes
- Regenerating neighbourhoods
- Involving customers
- Delivering excellence
- Employer of choice
If you need housing advice, are at risk of homelessness or are homeless and have nowhere to stay please contact the Housing Options Team.
Contact details
Housing Options
Unit 3, Middlefields Industrial Estate
Heddon Way
South Shields
NE34 0NT
Phone: 0300 1236633
E-mail: housing.options@southtynesidehomes.org.uk
Monday to Thursday 8:30am - 5.00pm and Friday 8.30am - 4.30pm
For Appointments only
| Monday | South Shields Town Hall |
| Tuesday | Jarrow Town Hall |
| Wednesday | Hebburn Hub |
| Thursday | South Shields Town Hall |
| Friday | Jarrow Town Hall |
If it is after 4:45pm (or any time at a weekend) and you have nowhere to sleep please call the out of hours service for advice
Phone: 0191 456 2093
Monday to Friday 4:45pm to 8:30am
Saturday and Sunday 8am to 8am (24 hours)
Further Information
South Tyneside Homes website (opens in new window)
South Tyneside Homes Policy (opens in new window)
