If you have any queries regarding your application please visit the Frequently Asked Questions section of our website. If you are unable to find an answer to your query or you need to speak to someone about your application please contact the Local Authority who is managing your application.

Please note that YHN are currently experiencing a high volume of enquiries and will endeavour to respond as quickly as possible. If your enquiry is urgent please contact YHN by telephoning 0191 278 8600, please do not contact any of the other Local Authorities about a YHN enquiry as they will be unable to assist.  If you need to submit proofs for your application you can now upload these directly to your application by logging into your Tyne and Wear Homes account via this website. Please accept our apologies for any inconvenience caused.

Gateshead Council

Gateshead Civic Centre

Regent Street



Telephone: 0191 433 3000

Email: tyneandwearhomes@gateshead.gov.uk

Website: www.gateshead.gov.uk

North Tyneside Council

Quadrant East

Silverlink North

Cobalt Business Park

North Tyneside

NE27 0BY

Telephone: 0345 2000 101

Website: www.my.northtyneside.gov.uk

South Tyneside Homes

Town Hall & Civic Offices

Westoe Road

South Shields

NE33 1RL

Telephone: 0300 123 6633

Email: connect2@southtynesidehomes.org.uk

website: www.southtynesidehomes.org.uk

YHN (Newcastle)

YHN House

Benton Road

Newcastle upon Tyne


Telephone: 0191 278 8600

Email: yhn@yhn.org.uk

Website: www.yhn.org.uk