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Tenants and Leaseholders are our customers and the best people to tell us what we’re doing right and how we can improve our services.

To become involved and for more information on the ways you can have your say about housing services and housing plans in Newcastle please click here

Your views matter

North Tyneside Council is reviewing its Lettings Policy and would welcome your help.  We are seeking your views as you are registered with Tyne and Wear Homes for rehousing in North Tyneside. The proposed changes may affect you.

Lettings Policy Review  

Our policy was last reviewed in 2016, however it is good practice to review it every two years in order to respond to changes in government legislation and in the local housing market. The six changes we are considering could help us to:

• fulfil our responsibility to all of our housing applicants to ensure people are living in accommodation most suitable to their needs, to rehouse those in the most housing need, and to let homes in the most efficient and effective way

• make the best use of existing housing stock, which is in short supply, and manage stock effectively.

Taking part

You can take part in the consultation by clicking on this consultation has now closed to our anonymous questionnaire.  The information you provide will only be used to help us improve how we deliver our services. 

If you want to know more about some of the terms used in the questionnaire or would like to understand more about the thinking behind the options being considered, please follow the link within the questionnaire to the Frequently Asked Questions sheet we have prepared.

If you have any questions about the consultation or wish to request this information in another format, please contact either Julia Orton on (0191) 643 6202) or Fiona Robson on (0191 643 6212) or e-mail lettingsconsultation@northtyneside.gov.uk.

Please submit your completed questionnaire by Sunday 13th July 2019.

Thank you very much for giving some of your time to help review the Lettings Policy.

Phil Scott

Head of Environment, Housing and Leisure

Are you looking for a new home but worried about how having a spare room could affect your benefits?

If you’re interested in one of Your Homes Newcastle’s available properties but put off by the under-occupation charge, YHN might be able to help you access rent top-ups that will cover the cost of the extra bedroom.

To be eligible for these rent top-ups, you must sign up for a property that has one bedroom more than you need and be actively looking for work. 

If approved, you will receive the top-ups until you find a job up to a maximum of twelve months.  When your top-up ends, you will have to pay the extra rent yourself but you will be referred to Your Homes Newcastle’s advice and support service to help you prepare for this.

Interested? 

Contact Your Homes Newcastle’s Housing Options team on 0191 277 2020 to find out more.