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South Tyneside Homes


South Tyneside Homes manages estates and council housing stock on behalf of South Tyneside Council. To do this effectively, we have agreed values and objectives with our partners and customers.

Our vision

Delivering excellent services in neighbourhoods through empowered and motivated staff

Mission statement

Dedicated to Great Homes, Great Places, Great Services, Great Company

Strategic objectives

  • Providing quality homes
  • Regenerating neighbourhoods
  • Involving customers
  • Delivering excellence
  • Employer of choice


If you need housing advice, are at risk of homelessness or are homeless and have nowhere to stay please contact the Homefinder Team.

Contact details

Homefinder Team

25-27 Market Square                                                                                                                                                                                                                                                                                                                                                                                                 

South Shields

NE33 1JQ

Phone: 0300 1236633


Monday to Thursday 8:30am - 5.00pm and Friday 8.30am - 4.30pm


Opening hours for face to face advice

Monday Thursday Drop Ins 08:30am until 11:30am
    Appointments 11:30am until 1:30pm
    Drop Ins 1:30pm until 5:00pm
Friday   Drop Ins 08:30am until 11:30am
    Appointments 11:30am until 1:30pm
    Drop Ins 1:30pm until 4:30pm


If it is after 4:45pm (or any time at a weekend) and you have nowhere to sleep please call the out of hours service for advice

Phone: 0191 456 2093

Monday to Friday 4:45pm to 8:30am

Saturday and Sunday 8am to 8am (24 hours)


If you have recently contacted the Homefinder Service please complete the attached questionnaire.


Further Information

South Tyneside Homes website (opens in new window)

Housing options assessment (opens in new window)

South Tyneside Homes Policy (opens in new window)

South Tyneside Banding (opens in new window)